Gaming should be a source of enjoyment, not anxiety. At je999, we believe every player should know their limits and respect them. Here you'll find all the tools, information, and support you need.
Je999 follows 6 core principles to ensure every player's safety.
Age verification is mandatory at registration. No one under 18 can open an account on je999. Both identity and age are confirmed through our KYC process.
Set your own daily, weekly, or monthly deposit limits. Once set, decreasing a limit takes effect instantly; increasing it requires a 7-day waiting period.
Activate a cooling-off period of 24 hours to 6 weeks to clear your head. Login and betting will be completely disabled during this time.
Exclude yourself completely for 6 months to 5 years. During this time, your account will be inaccessible from any device and you will not receive any promotional messages.
Receive automatic reminders at set intervals showing how long you've been playing and how much you've won or lost — helping you make more informed decisions.
If you feel something is wrong, our 24/7 support team can connect you directly with a gaming counselor — completely confidential.
Responsible Gaming isn't just about following rules — it's a mindset and a habit. At je999, we want you to enjoy gaming as a form of entertainment, never a source of stress. As online gaming continues to grow in popularity across Bangladesh, awareness matters more than ever.
Research shows that most people enjoy gaming responsibly without any issues. However, for a small number of players, it can develop into an addiction. That's why je999's Responsible Gaming Plan created.
The first step in responsible gaming is knowing yourself. If you notice any of the signs below, it's time to take caution. je999 never wants your gaming to become a problem.
If you recognize two or more of the signs below, please contact our support team today or activate self-exclusion.
You can activate or adjust any of the tools below at any time from your account settings. It's completely free and takes effect instantly.
Lowering your limit takes effect immediately, but increasing it requires a 7-day cooling-off period — this is in place for your own protection.
Je999 strictly ensures that only individuals aged 18 or above can use the platform. National ID verification is required at registration, and any suspicious accounts are suspended immediately.
If you have children or teenagers at home, use a password on your device and keep the je999 app locked. We also recommend using parental control software. If you suspect a minor has accessed your account, please notify us immediately.
Answer the questions below honestly. If more than 3 answers are "Yes", please seek help.
Set daily, weekly, or monthly limits — effective instantly from your account settings.
Set a maximum time for each gaming session. You'll be automatically logged out when the time is up.
Automatic reminders every 30/60/90 minutes — showing how long you've played and your current balance.
Take a break from 1 day up to 6 weeks. All gaming activity will be paused during this period.
Complete exclusion for 6 months to 5 years. Takes effect across all devices simultaneously.
Set safety limits on your account in just a few minutes. Completely free of charge.
Log in to your je999 account and click the profile icon in the top right corner.
Select "Account Settings", then navigate to the "Responsible Gaming" tab.
Deposit Limit, Session Time, Reality Check, or Self-Exclusion — select whichever tool suits your needs.
Enter the amount or time and click the "Save" button. The limit will take effect immediately.
A confirmation will be sent to your email and SMS. Contact support if you experience any issues.
Join je999 and enjoy a safe experience using our responsible gaming tools. Your protection is our priority.